Welcome to the Velocity Help Desk

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

You may also reach out to us by phone 360-505-4500 or email support@velocitywa.com

Our support hours are Monday - Saturday, 8 AM to 6 PM, excluding Holidays.

Thank you!

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